Zaumu Platform Terms of Service for Creators

A Welcome to Creators

Dear Creator, welcome to Zaumu - where your talent meets opportunity. These Terms of Service celebrate the value you bring to our marketplace while outlining the framework that protects your work and fosters rewarding collaborations. By joining our platform, you're not just accessing projects; you're becoming part of a community that respects creative professionalism.

Your Creative Partnership with Zaumu

When you register your profile with Zaumu, you enter into a thoughtful agreement that honours your craft while establishing clear guidelines for participation. These terms work alongside our Privacy Policy and operate under the protective umbrella of Kenyan law, including the Copyright Act that safeguards your intellectual property and the Data Protection Act that secures your personal information. Your continued presence on our platform reaffirms this mutual understanding daily.

The Creator's Marketplace

Zaumu offers a dynamic space where your skills become visible to Brands seeking authentic creative partnerships. Through your profile, you showcase not just your portfolio but the measurable impact of your work through verifiable statistics. The platform enables you to discover projects aligned with your expertise, submit thoughtful proposals, negotiate terms through protected channels, and formalise agreements with confidence - all within an ecosystem designed to value creative contribution fairly.

Building Your Professional Presence

Your Zaumu profile serves as your digital storefront, and we encourage you to furnish it with the same care you devote to your craft. The information you provide, from contact details to portfolio samples, should reflect your authentic professional identity. When sharing work samples or statistics derived from your social platforms, you confirm these representations are accurate and current. This transparency builds the trust that leads to meaningful collaborations.

Engaging with Project Opportunities

Each project invitation presents a chance to demonstrate your unique creative voice. We encourage you to review briefs thoroughly, asking clarifying questions when needed, and to submit proposals that genuinely reflect your capabilities and availability. The platform's messaging system keeps all communications documented and secure, protecting both your interests and those of potential clients. Remember that moving discussions or transactions outside Zaumu's ecosystem is not only forbidden but also forfeits the protections we've carefully built for you.

Financial Assurance and Fair Compensation

Zaumu's escrow system stands as your financial safeguard, ensuring Brands demonstrate commitment by securing funds before your creative work begins. You deserve the peace of mind that comes with knowing payment awaits upon delivering work that meets agreed specifications. Our platform handles the transactional details, deducting only a modest service fee that sustains and improves the marketplace you rely on. Should any payment questions arise, we've established clear timelines and processes to address them fairly.

Protecting Your Creative Rights

Your intellectual property remains yours until explicitly transferred under mutually agreed terms. Zaumu will never claim ownership of your work, though we do require limited permissions to showcase it within our marketplace. When collaborating with Brands, we encourage you to consider licensing agreements that respect both your creative rights and the practical needs of client projects. Should any disputes arise regarding ownership or usage, our team stands ready to help navigate solutions.

Your Data and Privacy

The professional statistics displayed on your profile originate from public sources or information you've chosen to share. We handle this data with respect, in strict compliance with Kenyan privacy laws. You maintain control over your personal information through accessible management tools, with the ability to update or remove details as your career evolves. Brands accessing your profile information do so under clear guidelines prohibiting misuse or unauthorised contact.

Maintaining Professional Standards

The Zaumu community thrives when all members uphold principles of authenticity and fair dealing. This means representing your capabilities honestly, respecting project confidentiality, and delivering work that reflects your promised quality. We prohibit practices like artificial inflation of metrics or misrepresentation of skills, as these undermine the trust our marketplace depends on. Similarly, we protect you from unfair contract terms or pressure to surrender legitimate creative rights.

Resolution Pathways

Should disagreements emerge despite our shared commitment to smooth collaborations, Zaumu provides structured mediation pathways. Initial resolution attempts focus on open communication between you and the Brand, facilitated by our platform tools. For more complex matters, we offer access to accredited mediators who understand creative industries. Only as a last resort would disputes proceed to litigation in Kenyan courts, with Kenya serving as the agreed jurisdiction.

Digital Contracting Made Simple

Our integration with DocuSign brings legal clarity to your collaborations through secure electronic agreements recognised under Kenyan law. Each contract execution carries the same weight as traditional paperwork, with the added convenience of digital access. We maintain these records for the legally required period, ensuring you can reference past agreements whenever needed.

Our Shared Responsibility

While Zaumu invests significantly in platform reliability and security, we acknowledge certain realities beyond our control - from payment processing delays to rare technical interruptions. Your understanding that we cannot guarantee against every contingency is matched by our commitment to address issues promptly when they occur. Similarly, while we vet Brands to reasonable standards, the final decision to collaborate rests with your professional judgment.

Growing Together

As the creative landscape evolves, so too may these terms. We promise transparent communication about any changes, providing ample time for review before modifications take effect. Your continued use of Zaumu after such updates constitutes acceptance, just as your initial registration began this partnership.

A closing Note

At Zaumu, we see these terms not as limitations but as the foundation enabling your creative business to flourish. They represent our commitment to professionalising the creator economy while protecting what makes your work unique. Should questions arise about your rights or responsibilities, our team remains available through the contact points below. We're honoured to support your creative journey and look forward to celebrating your successes.